Complaints/Compliments

If you as a parent/carer wish to make a complaint then please speak to Jugan Sahota in person, who will meet with you and investigate the complaint in full and report back to you with findings..

All complaints are recorded and you can access these on site at:

Kiddiecare Kindergarten
Istead Rise Primary School
Downs Road
DA13 9HG

Or you can complain direct to Ofsted by phone : 0300 123 1231

Ofsted
Piccadily Gate
Store Street
Manchester
M1 2WD

Your complaint will be recorded and an investigation will take place. Throughout the investigation you will be kept fully informed.